Shipping policy
Great news! We ship from Belgium all over the world. All orders made before 1pm are shipped the same day! All orders will arrive in 2-3 business days. We offer free gift packaging and gift messaging for that extra special moment.
Items listed on the website are in stock and available off the shelf. If not, you will be contacted immediately. Upon receipt of your order and payment, your items will be prepared for shipment as soon as possible. Delivery time within Belgium is usually the next business day. Express deliveries are possible, at extra cost. Please contact us by sending an email to info@vieuxjeu.be or via the contact form.
The country of delivery must always match the country of purchase. The shipping cost of your order depends on the country where your package is to be sent. When placing the order, the shipping rates adjust to the country of shipment.
As soon as your order has been dispatched, you will receive a confirmation email when your order has shipped. To track your order, please enter your order number via the link provided by the courier service.
We make every attempt to minimize the potential impact of delays. However, please note that shipments may be subject to customs clearance procedures that may cause delays in delivery estimates.
|
BENELUX |
|
COUNTRY |
CARRIER |
COST |
TRANSIT TIME |
|
Belgium |
Pick-up Flagship Store |
Free |
1 business day |
|
|
BPost |
€5,95* |
2-3 business days |
|
|
DHL Express |
€22,95 |
1 business day |
|
Luxembourg |
BPost |
€7,50* |
2-3 business days |
|
Fedex |
€13,95 |
1-2 business days |
|
|
DHL Express |
€22,95 |
1 business day |
|
|
Netherlands |
BPost |
€7,50* |
2-3 business days |
|
Fedex |
€13,95 |
1-2 business days |
|
|
DHL Express |
€22,95 |
1 business day |
|
REST OF THE EUROPEAN UNION |
|
COUNTRY |
CARRIER |
COST |
TRANSIT TIME |
|
Germany |
Bpost |
€7,50 |
2-4 business days |
|
|
Fedex |
€13,95 |
2-3 business days |
|
|
DHL |
€22,95 |
1-2 business days |
|
France |
Fedex |
€13,95 |
2-3 business days |
|
|
DHL |
€24,95 |
1-2 business days |
|
Italy |
Fedex |
€21,95 |
2-3 business days |
|
|
DHL |
€28,95 |
1-2 business days |
|
Spain |
Fedex |
€21,95 |
2-3 business days |
|
|
DHL |
€28,95 |
1-2 business days |
|
OUTSIDE OF THE EUROPEAN UNION |
|
COUNTRY |
CARRIER |
COST |
TRANSIT TIME |
|
Canada, United Kingdom, United States |
DHL |
€29,50 |
2-3 business days |
|
|
Fedex |
€42,95 |
2-3 business days |
|
Kazachtstan |
DHL |
€80 |
2-3 business days |